SWG Tales

so once again my dsl is out, so I call up the "friendly" tech support

I tell them what happened just 36 hrs ago

but guess what, we have to go through the procedure ALL OVER AGAIN...

ok pal, we'll play your way

tech- ok do this
me - stares at screen, does nothing, ok I did it
repeat

gets to the point where I have to do stuff, so I do all the crap, once again telling the guy what happened before

so finally it gets to the point where the "line checks ok" so it must be on MY end..

me- so what do I do know, I pay for this service that's GUARANTEED
tech - contact your comp manufacturer
me - it's custom built
tech - well contact the manufact...
me - I already did, I MADE IT
tech - well then you'll have to config...(interrupted)
me - let me talk to your supervisor
tech - they will tell you the same thing
me - let me talk to your supervisor

so come to find out, the idiot firs tof all lied and said that when it was broke before, there wazs no problems in the area....the supervisor said there was, but now there wasn't a problem...so we go through more thorough checks than what the previous douchbag could do...still coming up ok and she said all she could do was put me on the "suspicion board"...oooooh the suspicion board!...meaning one guy has a problem but they won't do shit unless more ppl call and get on the suspicion board...

so anyway, we're going more checks, and started getting that I couldn't even ping anything (that definitely means its not my end) and the service came back right them

of course it's gone off and on twie since then, but only for a minute

so who knows wtf is wrong at verizon

Why is your ass made of "shiny metal"?

Is it a transplant from a 57 Chevy? Did you lose it in the Great War? Did it get chewed off by your wife in some langauge you didn't understand but felt the need to replace it with a tougher and sleeker appearing one? I am confused.

Once again, I direct you to this high quality graphic detailing skor's experience with tech support.

Tech support supervisor---> <---Skor

Dude, always always ALWAYS elevate it to a Level 2 issue as soon as possible.

As your brother can attest to, I have a name at SBC for yelling at stupid techs. I love that they have flags in their files saying I'm an asshole.

My "favorite" instance was when I stupidly allowed a Level 1 tech to go through all of his script "is it plugged in? Okay, open this ap and check these settings" etc. for an HOUR. I actually went downstairs and made a sandwich and ate it on the phone with him answering with occassional "Mm-hmns" 'till he finally couldn't figure it out and punted it up to a Level 2 tech.

Level 2 tech took exactly 10 minutes to fix the problem.

Other adventures have been me ending the call at 10:30 (with no fix) and them asking "is this the number we can call you back at?" and me answering "NO, you CANNOT CALL ME BACK" as I have a baby and was going to bed.

Phone then rings at ONE A.M. It's SBC, calling me back.

Yes Verizon is the worst! Well maybe second worst. It's a toss up between Verizon and Bell South.

Bell South is the only, yes only phone company in the Nashville area, I now no longer use a land phone because I refuse to pay Bell South anything now.

My suggestion is change to a cable modem.

X'an Shin wrote:Dude, always always ALWAYS elevate it to a Level 2 issue as soon as possible.

he wouldn't let me...he kept threatening to end my call...

so now I have the supers name and will use it every time

and btw I have NEVER had a prob with verizon dsl for years

Mine is run by some local yocals who have banker's hours (not my bank, Im open 7 days) and practice banjo inbetween service calls. Try getting something fixed at 8pm on a tuesday and you are screwed.

Are they slack jawed yokels, Whar? If so, you should coax their technicians out to your house by putting a slightly worn pair of boots up on an electrical cable. I bet that brings at least one out.

I'm still not hearing an explanation for "shiny" and "metal".

Good old charter had my number blocked so I have to have my wife call them from our cell.

I like turkey.

I prefer bologna...only because it's spelled funnier.

Krusshyk wrote:I prefer bolgna...only because it's spelled funnier.

Is that spelled right???

The Oscar Mayer song tells me....

My Bologna has a first name,
It's O-S-C-A-R.
My Bologna has a second name,
It's M-A-Y-E-R.
Oh, I love to eat it everyday,
And if you ask me why I'll say,
'Cuz Oscar Mayer has a way,
With B-O-L-O-G-N-A.

Yep...you definately spelled that wrong...the song doesn't lie.

bratwurst?



When I was on mission in mexico I actually saw the boot thing... along with a lot of the more popular gang signs. I am pretty sure the fuzz is all over the boot thing too...

MrDooo wrote:I'm still not hearing an explanation for "shiny" and "metal".

Two words:

Ben. Der.

X'an Shin wrote:

MrDooo wrote:I'm still not hearing an explanation for "shiny" and "metal".

Two words:

Ben. Der.

geez, the sad thing is x'an is is the first one to get the reference (besides seret who told me IM)

remember, google is your friend

http://search.yahoo.com/search?p=%22bit ... fl=0&x=wrt