An Option

[Sai'nu]

The ULA says that SOE can change the gameplay w/o notice.

No lawsuit is getting through that one. /shrug

/point up

Basically what Iago said.

And on the front of the box it even says, "Game Experience May Change During Online Play."

Basically this 'Does' mean they can change it without warning to a pure fps game or even a strategy game at any time they choose. We're buying a Star Wars Game. That's it.

[Isleh]

Jerrel, bro, you're trying to sell your account. They're, according to what I've heard, giving us two chars per server. ...and I already explained that SWG isn't becoming an FPS. It's the same game, with a different interface.

The ULA says that SOE can change the gameplay w/o notice.

No lawsuit is getting through that one. /shrug

There are offering a refund... on software...

While the have the right to change the game, they do not have the right to promise something that they know they will not deliver, deliver in a timely fashion or continue to deliver for a reasonable amount of time.

In this case, the claim can be made that SOE promised content to a certain group of players and enticed them to buy a product knowing that they would not continue to deliver on that content for a reasonable amount of time.

Okay... then the argument will go "Who has the money". If someone has the money to pay $13,000.00 for a suit of Mando armor, someone, somewhere will have the means. And that's if the lawyer loses. Consumer advocacy lawyers were probably scrambling to get a class action in. Classic David and Goliath and looks good on the firm's portfolio. "We went against Sony, and won".

The refund is offered to customers by SOE to provide a means to recoup their money because SOE's legal department, after consideration of the events, probably feels that the claim could be reasonably be made in a court of law and has a reasonable chance of winning. The refund stops a class action against SOE for failure to deliver because the customer now has means to recover any claim of a lose without legal action. Also, I'm sure it did not escape SOE's attention that some people will just not bother.

[Jerrel]

Got a link for that refund and how to get it?

[Isleh]

Got a link for that refund and how to get it?

Brenlo - Director, Global Community Relations - SOE
LucasArts and SOE Offer Refund for Trials of Obi-Wan

[Jerrel]

Got a link for that refund and how to get it?

Brenlo - Director, Global Community Relations - SOE
LucasArts and SOE Offer Refund for Trials of Obi-Wan

LOL man I'm still screwed and anyone that buys a Total Experience or just the core game (like my freinds did) are still screwed as well.

[Sai'nu]

Well, that's mainly because the game itself (aka, TE, or older Core Game version) is subject to change the day you buy it really. That means addition or removal of anything. So, that is non-refundable.

However, on the ToOW expansion, I'd say they did realize they'd bit off a Huge no no by not saying things were going to be changed before it's initial Live release to the general public. That'd be why their offering the refund on the Expansion but not the game.

I'd say, if your friends haven't crossed the 30 day mark that most stores have on returns... tell them to take it back and explain what happened. There is a slim chance a computer store may actually take it back if your willing to do some sort of official complaint to SOE about it through their store. *shrug* Best advice I can think of anyway.

But, I'm willing to bet they just point at the "Game Experience subject to change" line on the box and just tell your friends, "Sorry, dudes, that's how the MMO games go." Then point you toward the linear non-online games section.

I really do feel you on this one, Jerrel. But, I'm willing to give it a shot. The major thing I got ticked with this go around was the 'no notice' after an expansion release that they had prior knowledge they were going to push live. I'm getting used to SOE's bad PR though and can only hope they are trying to make the game better. Even if it does take away some of the uniqueness it once had.

[xyryn]

You can't return a game to a store once the package has been opened unless the disk is damaged or any major part of the contents is missing. The store is not responsible for the contents of the game or the advertising that is put out by the manufacturer.

You, as a consumer, have the responsibility to do due diligence (researched the product well enuff to know what you are buying...even tho' they expect that you haven't, which is why they have sales clerks).